Home About Services Samples Clients
Evangelism Contact Us

ABOUT RCG

Marc Robins, RCG's founder and chief evangelism officer, has been involved in the telecommunications industry as a leading reporter and analyst, editor and author, trade show producer and publisher, and marketing executive and consultant for more than 34 years. With a perspective honed by decades of consistent industry analysis and coverage, Marc is an internationally recognized authority in the field of IP telephony and new IP communications technologies and their commercial applications. 

Launched in January, 2003, RCG provides market intelligence and strategy; comprehensive marketing, communications and promotional services; online and offline content development; PR support services; and special event, educational and training services for the IP communications industry. RCG has also served as a producer of a number of workshops and conferences, including the recent "IP Communications Business Summit" held in conjunction with the 2006 Internet Telephony Conference and EXPO.

Marc also serves as the president and managing director of the SIP Forum.

The SIP Forum is an IP communications industry association that engages in numerous activities that promote and advance SIP-based technology, such as the development of industry recommendations, the SIPit, SIPconnect-IT and RTCWeb-it interoperability and testing events, special workshops, educational seminars, and general promotion of SIP in the industry. The SIP Forum is also the producer of the annual SIPNOC conferences (for SIP Network Operators Conference), focused on the technical requirements of the service provider community. One of the Forum's notable technical activities is the development of the SIPconnect Technical Recommendation – a standards-based SIP trunking recommendation that provides detailed guidelines for direct IP peering and interoperability between IP PBXs and SIP-based service provider networks. Other important Forum initiatives include work in Fax-over-IP interoperability, User Agent Configuration, VRS interoperability, IP-NNI, security, and SIP and IPv6. For more information, visit: http://www.sipforum.org.

Over the course of his career, Marc has authored hundreds of articles and columns for leading industry magazines. He continues to evangelize new IP communications technologies as a regular contributor to BusinessWeek and other mainstream and business publications, and as the author of his popular monthly column “Mind Share 2.0” for Internet Telephony® magazine. Marc is also a frequent moderator and speaker at industry events and is a commentator for a variety of radio shows on the subject of VoIP and IP telephony.

For five years, from 1998 to mid-2003, Marc served as Vice President of Publications and Trade Shows, Associate Group Publisher and Group Editorial Director at
TMC (Technology Marketing Corporation). He was the co-founder, conference architect and Co-Chairman of the popular conference curriculums at all TMC events, such as the Internet Telephony Conference & EXPO, Communications Solutions EXPO, PlanetPDA, and BiometriTech. As Associate Group Publisher and Group Editorial Director, Marc managed the editorial and sales operations of a number of leading industry publications -- including Internet Telephony® magazine, Customer Inter@ction Solutions®, Communications Solutions®, and Communications ASP®. He was also responsible for directing the operation of TMC’s online business, TMCnet.com.

Prior to joining TMC, Marc served as VP of Marketing at Linkon Corporation – a computer telephony software and communications board vendor, where he successfully repositioned the company to focus on the IP telephony marketplace.

In 1988, Marc founded Robins Press, a leading publishing, market intelligence and consulting firm specializing in emerging telecommunications technologies and their commercial applications. Areas of focus included voice and fax processing, call center automation, computer telephony integration, and speech synthesis and recognition. Robins Press also published a number of best-selling and award-winning books and industry publications. Consulting clients included Hewlett Packard, IBM, AT&T, MCI, Nynex, British Telecom, France Telecom, Applied Voice Technology, Bank of America, Chrysler, Kodak, and Dialogic.

In the mid-1980s, Marc worked with Harry Newton, the original publisher of Computer Telephony, Teleconnect and Call Center magazines and producer of the Computer Telephony trade show, as an associate editor and author, and in the early 1980's worked with Kennan Research and Consulting, performing market research and analysis for a number of Fortune 500 clients.